To ensure the automated sliding doors reach an operational time of over 98%, the movement of the doors is monitored with vibration sensors. Sensor information is sent to the cloud via a LTE-M Gateway, and in the cloud an algorithm calculates the moment the door will possibly fail. Our customer is now able to schedule maintenance well in advance and prevent unplanned downtime. This helps to guarantee a safe and continuous people flow.
Through real-time monitoring of the performance of their automatic doors, our client was able to
- Detect failures before they occur hence reducing unplanned downtime
- Improve maintenance planning at their customers
- Optimize the maintenance routes to deliver maintenance to their customers
- Serve more customers with the same amount of technical service mechanics